We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. We reserve the right to refuse refunds/exchanges of any item if the request is not sent within the required time

We kindly request you to check the order after receiving. Please make sure to always record a video while unboxing the package in order to confirm that your order has been received correctly and completely. The video will also be a proof in case of any incorrect/defective item. Refund/exchange can only be requested when mistakes are made by the Company.

• The request has to be sent via email to pnstylesglobal@gmail.com with attachments of proof of payment, order confirmation, photos and unboxing video of items you wish to return/exchange with reasons for return/exchange.

• We reserve the right to not accept the request to return/exchange any item without unboxing video.

• All items must be returned in their original condition with tags still attached, unworn, and not having been washed or altered. The request will not be accepted if there is any missing or damaged accessories.

• We reserve the right to refuse returns/exchanges for customer damaged items due to misuse or accidental damage by consumer.

• In case of customer dissatisfaction, we reserve the right to refuse returns/exchanges if the item has been used.

• We reserve the right to refuse refunds/exchanges in all cases for wrong order caused by filling in incorrect details such as color or sizes.

• If the item to be exchanged due to the Company’s mistake is out of stock or has been discontinued, we will issue a full refund including the cost of your order and the shipping.